Zapier
Zapier is an AI automation platform that lets you connect 8,000+ apps, build multi-step workflows, and orchestrate AI agents that move data, trigger actions, and make decisions across your entire stack—without writing code.
Core features
No-code workflows (“Zaps”) that connect triggers and actions across thousands of SaaS apps.
AI by Zapier steps for text generation, classification, summarization, and decision-making inside workflows.
AI Agents that can autonomously handle tasks like lead qualification, ticket triage, and content generation across apps.
Zapier Canvas for visual process mapping and designing automations end-to-end.
Interfaces for building internal tools, forms, and mini-apps powered by workflows and AI.
Centralized admin, logging, error handling, and permissions for governance at scale.
Key tools it offers
Workflows (Zaps) with multi-step logic, filters, paths, code steps, and scheduling.
AI by Zapier with support for GPT, Anthropic, Gemini, Azure OpenAI and bring-your-own-key, including image/audio/video analysis.
Zapier Agents that can act as always-on digital workers, combining tools, memory, and reasoning.
Code by Zapier and Functions for custom JavaScript/Python snippets and more advanced automations.
Interfaces (forms, dashboards) and Tables/Data to store records and power internal apps.
Benefits for users
For founders & operators: Automate onboarding, support, finance, and ops processes so the team can focus on strategy instead of manual admin.
For marketing & sales teams: Auto-sync leads, score them with AI, trigger campaigns, and route opportunities across CRMs, ad platforms, and email tools.
For product & IT teams: Build internal tools and agents faster, integrate legacy and modern systems, and enforce governance and observability from one place.